Shipping & Return Policy

Shipping & Return Policy

 

Digital Products

 

For our digital products, such as checklists and PDFs, these are delivered electronically immediately after your purchase. You will receive an email with the download link upon successful payment.

 

• Delivery: Instant via email

• Returns & Refunds: Due to the nature of digital products, all sales are final. We do not offer refunds or returns for these items.

 

Marketing Services

 

For one-off marketing services like Google Business Profile optimizations, these services are initiated within 24-48 hours of purchase. As these are custom services that begin promptly after your order is placed, there are no refunds or cancellations once the work has begun.

 

• Delivery: Service initiation within 24-48 hours

• Returns & Refunds: No refunds or returns for marketing services once initiated.

 

Physical Products

 

For physical products like pre-programmed NFC cards, we process and ship your order within 2-3 business days. You will receive a shipping confirmation email once your order has been dispatched. Standard delivery times are 5-7 business days after shipping.

 

• Shipping: 2-3 business days to process, 5-7 business days for delivery

• Returns & Refunds: Due to the nature of these custom-programmed products, we do not offer refunds or returns unless the product is defective or damaged upon receipt.

 

Damaged or Defective Items

 

If you receive a damaged or defective physical product, please contact us at support@mylocalads.co within 7 days of receiving your order. We will arrange a replacement or refund if necessary, pending a review of the issue.

 

For any inquiries or issues, feel free to contact us at support@mylocalads.co.